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When launching GetLinked we get 'An open operation on table 'Pathnames' failed because the path does not exist.

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gettech
Post subject: When launching GetLinked we get 'An open operation on table 'Pathnames' failed because the path does not exist.
Posted: Thu Jan 25, 2018 3:40 pm
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Joined: Wed Jan 11, 2012 5:56 pm
 
That specific error is usually caused by invalid read/write permissions in the GetLinked folder.

First try re-setting full read/write permissions on the GetLinked as follows:
- GetLinked folder
- ALL GetLinked Sub-folders
- ALL Files under all GetLinked folders

This error can also be caused by changing where you put your GetLinked Files and changes you make to the Pathnames with GetLinked.

Check the following:
- Run GetLinked
- Click on Setup > System > Pathnames
- Make sure the files are in the pathname listed on the screen or change the pathnames to where the files are currently located.

We hope this helps and visit our support site for additional support as an active customer.

Telephone technical support is available and sold separately if needed for current customers. It can be purchased on an hourly basis at our online Store under Support. ALL SERVICES ARE SOLD SEPARATELY.

Thank you for the post.

GetLinked Software


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